Has Remote Work Hurt or Helped Productivity?

As per a recent study by Microsoft, remote work is making productivity and innovation harder. Check out this recent article, by Owen Hughes, which appeared on Zdnet. https://lnkd.in/emqxNJgj

At the same time, there is a contrarian article by Gopi Billa, from Deloitte Consulting, which says that innovation has accelerated as a result of remote working. https://lnkd.in/eCFTJUA6

What are your views?